Shipping & Returns
Shipping Policy
Thank you for choosing Swiss Gourmet House! Your order will be carefully prepared, packed, and shipped within 2-4 business days.
Once your order is on its way, you will receive email with tracking information from Swiss Post.
If you have any questions or need further assistance, please don’t hesitate to reach out to: info@swissgmethouse.com, and your inquiry will be processed promptly.
Return & Exchange Policy
Swiss Gourmet House wants you to be happy with your purchase, and your satisfaction is my priority! Since all my products are freshly produced, the refund policy applies only in certain situations.*
If your package doesn’t arrive or it arrives damaged, please send your email at: info@swissgourmethouse.com with the details and to help and guide you accordingly. Depending on the situation, then the refund process will be sent out with clear instructions.
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* Please check the refund policy in FAQ section, and also it is available on each one of the products descriptions.